How do I enroll?
Consult A Doctor provides you with two ways to enroll. You can either call Member Support at
1-800-DOC-CONSULT (1-800-362-2667) and enroll over the phone, or you can click here to enroll online
Is there a minimum age requirement?
Yes. Excluding dependants or secondary members, the primary member/accountholder must be 18 years of age or older. A guardian may conduct a consultation on behalf of an underage dependant as long as they are listed on the account.
I have a pre-existing condition. Will I still be accepted by Consult A Doctor?
Yes. Consult A Doctor accepts all patients regardless of a pre-existing condition! We will never deny quality healthcare to anyone. Additionally, members with pre-existing conditions pay the same monthly membership fee and consult fees as everyone else.
What is an On Call Tele-Consult?
Consult A Doctor allows you to simply pick up a phone and get connected to a licensed Consult A Doctor physician within minutes. Simply pick the phone, dial the toll free number and get connected to a doctor within minutes. The On Call Service should
be utilized when you are seeking information on medical conditions, want advice or recommendations for common conditions.
What is a Priority Tele-Consult?
If you need to talk a doctor within 1 hour (guaranteed within 3 hours) for an in-depth, comprehensive consultation, you can request a Priority Tele-Consult. A Consult A Doctor physician will review your Medical Assessment and History Questionnaire prior
to the consult, and provide advice, treatment recommendations, including prescription medication when appropriate. You will be required to complete a Medical Assessment and History Questionnaire prior to your consult).
What is a Tele-Consult by Appointment?
If you are requesting an in-depth, comprehensive consultation at a specific time that is convenient for you, you can request a Tele-Consult By Appointment. A Consult A Doctor physician will review your Medical Assessment and History Questionnaire prior
to the consult, and provide advice, treatment recommendations, and prescription medication when appropriate. You will be required to complete a Medical Assessment and History Questionnaire prior to your consult).
What is a Consult A Doctor Secure E-mail Medical Consultation?
As a member you have access to E-Mail Medical Consultations (E-Consults), where you can communicate with a doctor via our secure messaging system. Consult A Doctor’s secure E-Mail Medical Consultation allows you to simply logon to your member account
and communicate with a doctor via our secure messaging system. Members can send a secure e-mail to our doctors from the comfort of their own home or office at a time that suits them. No waiting rooms, no receptionists, just a direct line to a friendly
Can I get a consultation after hours or on weekends/holidays?
Yes. Consult A Doctor’s physicians are available 24/7/365.
Why should I use Consult A Doctor instead of seeing my doctor?
Consult A Doctor services aid in avoiding unnecessary trips to the doctor or emergency room. In fact, studies have shown that 70% of visits to a doctor's office or emergency room are unnecessary. Consult A Doctor makes the doctor available to talk to
you at any time avoiding delays and saving you valuable time and money without sacrificing the quality of care.
Are there any restrictions on the amount of times I can consult with a doctor?
As often as you need! There are no restrictions to how often you can contact our physicians.
Do you handle emergencies?
No. For an emergency please dial 911.
How do I request a consultation ?
After registering, members can access our physicians either by visiting www.consultadr.com and logging into their account to email a doctor or schedule a consult or simply by calling 1-800-DOC-CONSULT
(1-800-362-2667) to be connected to a doctor on call. Our members can
speak with a doctor as much as they want! There are no limits on type of consults of frequency of use!
How do I reschedule a Tele-Consult By Appointment?
You can reschedule a Tele-Consult By Appointment anytime simply by calling our Member Services at
1-800-DOC-CONSULT (1-800-362-2667). Your payment will remain in our system as a credit to for a Tele-Consult By Appointment at a future date.