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Consult A Doctor is the most comprehensive third-party provider of consumer-to-physician communications. Our program gives our members access to board certified doctors anytime, anywhere – day or night; no one is denied, and there is no waiting period.

We offer three ways to access our physicians via phone or secure e-mail.

By Phone:
Telephone Medical Consultation

On Call Tele-Consult - As a member simply call toll free at 1-800-DOC-CONSULT
(1-800-362-2667), enter your Member ID and date of birth, then get immediately connected with a doctor, no matter what time or day it is.
Priority Tele-Consult - For an in-depth, comprehensive consultation with a physician within 1 hour (guaranteed within 3 hours), members can order a Priority Tele-Consult by calling 1-800-DOC-CONSULT (1-800-362-2667), or by logging into their member health portal at www.consultadr.com . Members must fill out a Medical Assessment and History Questionnaire before the consult, and may request prescription medication.
Tele-Consult By Appointment - For an in-depth, comprehensive consultation with a physician at a specific and convenient time, members can order a Tele-Consult By Appointment by calling 1-800-DOC-CONSULT (1-800-362-2667), or by logging into their member health portal at www.consultadr.com . Members must fill out a Medical Assessment and History Questionnaire before the consult, and may request prescription medication.
Online:
Secure E-mail Consultation
E-Consult - You can send a secure e-mail to our doctors and receive a response within as little as 2-4 hours but always guaranteed within 24 hours.
Member Health Portal - My Personal Health Manager provides the most informative, interactive, educational health and risk management support tools available anywhere! Our tools include: Electronic Medical Records, Reminder Rx, Symptom Checker, and a Chronic Care Program for better management of those suffering from high blood pressure, high cholesterol, asthma, diabetes, and more.

To Register:

  1. Click Here to register online or call 1-800-DOC-CONSULT (1-800-362-2667) by phone.
  2. Select the plan that best fits your needs
  3. Complete the registration information and print out your membership card.

Our system will instantly e-mail your account information and Member ID card with your Plan information. There is no waiting period! You are now ready to consult with a doctor. Just select to consult with a doctor by phone or e-mail and you can be connected with a doctor in minutes.

How Consult A Doctor Works
After you register, print out your membership card that includes your plan name, your member ID number and account information. You can access our physicians either by visiting www.consultadr.com and logging into your account to e-mail a doctor or schedule a consult or simply by calling 1-800-DOC-CONSULT (1-800-362-2667) to be connected to a doctor on call. Our members can speak with a doctor as much as they want! There are no limits on type of consults of frequency of use!

By Phone

On Call: Consult in minutes.

BEST USED FORThe On Call Service is best utilized when you are seeking information on medical conditions, want advice or recommendations for common symptoms and conditions.

HOW IT WORKS

  1. Once Registered – Print out your membership card and Member ID number
  2. Dial 1-800-DOC-CONSULT (1-800-362-2667)
  3. Enter your Member ID and follow instructions
  4. Get connected to a doctor on call immediately.

Priority: Consult with a doctor within 1 hour, guaranteed within 3 hours.

BEST USED FORThe Priority service is best utilized when you are seeking a more comprehensive consultation. Get answers to your medical questions, obtain a diagnosis, and request prescription medication. (Requires a completed Medical Assessment and History Questionnaire prior to consult).

HOW IT WORKS

  1. Once Registered – Print out your membership card and Member ID number
  2. As a member, you have two ways to schedule an appointment
    1. Online - login to your Member Heath Portal Select Tele-Consult by Appointment
    2. Or
    3. By Phone - Call 1-800-DOC-CONSULT (1-800-362-2667) to be connected with a Member Services Specialist to order a Priority Tele-Consult.
  3. Complete Medical Assessment and History Questionnaire
  4. Doctor calls you within 1 hour, guaranteed within 3 hours.
  5. By Appointment: : Usually available by next day.

    BEST USED FOR The By Appointment Service is best utilized when you are seeking a more comprehensive consultation. Answers to your medical concerns or questions and when requesting medication. (Requires a completed Medical Assessment and History Questionnaire prior to consult.)

    HOW IT WORKS

    1. Once Registered – Print out your membership card and Member ID number
    2. As a member, you have two ways to schedule an appointment:
      1. Online - login to your Member Heath Portal Select Tele-Consult by Appointment
      2. Or
      3. By Phone - Call 1-800-DOC-CONSULT (1-800-362-2667) to be connected with a Member Services Specialist to request an appointment.
    3. Select the appointment time that best fits your schedule, day or night.
    4. Complete Medical Assessment and History Questionnaire
    5. Doctor calls you at your conveniently requested time.


    By E-mail

    E-Consult: E-mail your questions and receive your response usually within 2 -3 hours and guaranteed within 24 hours.

    BEST USED FORConsult A Doctor’s Secure E-mail Medical Consultation allows you to send a secure e-mail to our doctors from the comfort of your own home or office at a time that suits you. Or, if you are uncomfortable seeing or speaking to a doctor or if e-mail is your preferred method of communication.

    HOW IT WORKS

    1. Once Registered – Print out your membership card and Member ID number
    2. Login to your Member Heath Portal and Select Secure E-mail Medical Consultation.
    3. Use our secure e-mail form
    4. Doctor responds within hours. Guaranteed within 24 hours.