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Consult A Doctor services provide you with resources to take more control of your health and lead a healthier life.

Consult A Doctor is the most accessible and most comprehensive service available. We are the most accessible because our physicians can be contacted either via telephone or secure e-mail. We are the most comprehensive because we offer the most informative interactive educational Personal Health Manager and risk management support tools available on the internet!

Click on the services below to find out more information on how Consult A Doctor can help you:

Consult A Doctor allows you to simply pick up a phone and get connected to a licensed Consult A Doctor physician. Consult A Doctor offers two types of telephone medical consultations. Our members can consult with a licensed physician within minutes via a members-only toll free hotline for a Tele-Consult-On Call or schedule a time for the doctor to call them for a more in-depth consultation.

Consult A Doctor provides the most comprehensive access available! We offer two types of telephone medical consultations:

  • On Call:Consult in minutes. Just pick up the phone, dial the toll free number and get connected to a doctor within minutes. The On Call Service should be utilized when you are seeking information on medical conditions, want advice or recommendations for common conditions.
  • Priority / By Appointment:Within a couple hours or less, or appointments usually available by next day. This is our most comprehensive consultation. Our physicians review your Medical Assessment and History Questionnaire prior to consult giving our members specific answers to their concerns, medical questions and when requesting medication. (Requires a completed online Medical Assessment and History Questionnaire prior to consult.)

For more information, click here.

Our members have access to E-mail Medical Consultations (E-Consults), where you can communicate with a doctor via our secure messaging system. E-mail your questions and receive your response usually within 2 -3 hours and guaranteed within 24 hours. Consult A Doctor’s Secure E-mail Medical Consultation allows you to simply logon to your member account and communicate with a doctor via our secure messaging system.

For more information, click here

Consult A Doctor’s Electronic Medical Record (EMR) is one of the most complete data collection and archiving systems available. With EMR, you will be able to transmit and access your medical records, receive notifications regarding any tests, follow-up visits and medication instructions and/or refills.

Our doctors have access to an extensive list of medications that can be prescribed when appropriate during a Priority or By Appointment Telephone Medical Consultation . Prescriptions can be called in to members' choice of pharmacy for local pickup, or shipped by a mail-order pharmacy partner to be delivered to home or work within a day or two.

Consult A Doctor physicians are not able to issue prescriptions regulated by the DEA or may have the potential for harm, misuse, or addiction as part of a telemedicine consultation. To view the list of the DEA controlled substances, visit www.dea.gov/pubs/scheduling.html

Interactive Personal Health Management System empowers users to be healthier with educational and interactive health management, risk assessment and decision support tools to aid users to take better care and promote prevention and a healthier lifestyle. The Personal Health Manager aids users to understand their medical issues, evaluate symptoms, and assess risks to initiate action in order to decrease those risks.

Personal Health Manager consists of 6 modules:

  1. Symptom Checker
    Our Symptom Checker is a personalized and user-friendly process to evaluate symptoms and display the most probable medical conditions.
  2. Health Library
    Health Library is designed to educate patients and to provide relevant medical information to make informed decisions. Gain access to our comprehensive list of electronic resources that offer insight to your symptoms, conditions, and health issues.
  3. Health Aids
    • Reminder RX*
      The consistent and proper use of your prescriptions is an important part of your successful treatment. Reminder Rx is a free, confidential E-mail service designed to remind you when to refill your prescription. This will help ensure that your therapy, and therefore its effectiveness, is not interrupted by unexpected delays in refilling your prescription.
    • Health Alerts
      Automatically receive E-mails regarding the latest articles, news, and links tailored to your condition. Additionally, drug interaction alerts are sent if a new medication may interact with your current medication.
  4. Monitoring*
    Take, track, and send your vitals and/or changes in your condition daily, weekly, or monthly to keep your medical file up-to-date.
  5. Electronic Medical Record (EMR)*
    Electronic Medical Record is one of the most complete data collection and archiving systems available. With EMR, you will be able to transmit and access your medical records, receive notifications regarding any tests, follow-up visits and medication instructions and/or refills.
  6. EMR Fax to PCP
    Members have the ability to take their medical records from the EMR system and electronically fax to their local doctor(s).

To learn more about our Personal Health Manager, click here.

Gain access to our comprehensive list of resources that offer insight to your condition(s). It contains a wealth of information and resources to educate members on over a 1,000 conditions and treatments.

Take, track, and send your vitals and/or changes in your condition daily, weekly, or monthly to keep your medical file up-to-date.

Our Advanced and Complete plans extend benefits
to your family, even parents as long as they live in
the same household.

Consult A Doctor physicians prescribe (when appropriate) clinical laboratory diagnostic testing. Lab tests are essential to the basic management of patient care, allowing physicians to detect disease earlier, make diagnoses, prescribe therapies and monitor results.

All of our services are modular and can be extracted or packaged together to meet your organization’s needs.

* These services will be available soon.