Clients improve access, lower costs and improve outcomes when employees and their families can experience physician encounters over the phone or online. Patients receive treatment recommendations, prescriptions* sent to pharmacy anywhere in the country, lab test ordering and more.
(*if appropriate)
How It Works
Access to a National Network of Doctors by Phone, Online or Video
Consult A Doctor is the most comprehensive third-party provider of consumer-to-physician communications. Our program gives our members access to board certified doctors anytime, anywhere - day or night; no one is denied, and there is no waiting period.
Consult A Doctor's services include:
- 24/7 Access to Licensed Physicians
- Telephone Medical Consultations
- Secure Email Medical Consultations
- Member Health Portal
- Employer Wellness Program
- Prescription Program
Four Ways to Consult A Doctor
Consult A Doctor is the most comprehensive third-party provider of consumer-to-physician communications. Our program gives our members access to board certified doctors anytime, anywhere - day or night; no one is denied, and there is no waiting period.
We offer three ways to access our physicians via phone or secure e-mail.
| Consult By Phone | By Email | ||
|---|---|---|---|
| On Call | Priority | By Appointment | |
| Talk to a doctor immediately | Talk to a doctor within 1-3 hours | Set a time to talk to a doctor | Email a doctor about sensitive medical issues |
| On-demand consultation | Comprehensive consultation | Comprehensive consultation | Secure, discreet, HIPAA-compliant |
| Receive medical advice | Get prescription medication* | Get prescription medication* | Doctor response within 24 hours |
Telephone Medical Consultation
- On Call Tele-Consult - As a member simply call toll free at 1-800-DOC-CONSULT (1-800-362-2667), enter your Member ID and date of birth, then get immediately connected with a doctor, no matter what time or day it is.
- Priority Tele-Consult - For an in-depth, comprehensive consultation with a physician within 1 hour (guaranteed within 3 hours), members can order a Priority Tele-Consult by calling 1-800-DOC-CONSULT (1-800-362-2667), or by logging into their member health portal at www.consultadr.com . Members must fill out a Medical Assessment and History Questionnaire before the consult, and may request prescription medication.
- Tele-Consult By Appointment - For an in-depth, comprehensive consultation with a physician at a specific and convenient time, members can order a Tele-Consult By Appointment by calling 1-800-DOC-CONSULT (1-800-362-2667), or by logging into their member health portal at www.consultadr.com . Members must fill out a Medical Assessment and History Questionnaire before the consult, and may request prescription medication.
Secure Email Consultation
- E-Consult - You can send a secure e-mail to our doctors and receive a response within as little as 2-4 hours but always guaranteed within 24 hours.
- Member Health Portal - My Personal Health Manager™ is our one-stop web portal that combines 24/7 physician access with cutting-edge health applications. This integrated solution empowers members to lead healthier, more productive lives:
- My Consult Center - Schedule appointments, e-mail a doctor, store and forward your medical history to your primary care physician
- Symptom Checker - Interactive questionnaires designed to narrow down symptoms, medical conditions, and treatments
- Health Library - The latest health articles and research at your fingertips
- Health Monitoring - Track and manage your own wellness program with a few easy clicks
- Personal Health Record (PHR) - Store, manage, and share your PHRs from one central location
- Risk Assessments - Identify health risks with interactive lifestyle quizzes
- Health Alerts - Receive the latest health industry news and policy updates
